Privacy policy

Africaribana Go Privacy Policy

 

Effective Date: 2/1/2025

 

Africaribana Go ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this Privacy Policy carefully.

 

---

 

1. Information We Collect

We may collect the following types of information:

 

 a. Personal Information

- Name

- Email address

- Phone number

- Delivery address

- Payment information (e.g., credit card details)

 

b. Non-Personal Information

- Device information (e.g., IP address, browser type, operating system)

- Usage data (e.g., pages visited, time spent on the app)

- Location data (if enabled)

 

c. Vendor and Delivery Partner Information

- Business name and contact details

- Tax identification numbers

- Bank account details for payouts

 

---

 

2. How We Use Your Information

We use your information to:

 

- Process and deliver your orders.

- Communicate with you about your account and transactions.

- Provide customer support.

- Improve our app functionality and user experience.

- Detect and prevent fraudulent activities.

- Comply with legal and regulatory obligations.

 

---

 

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

 

- Vendors: To fulfill your orders.

- Delivery Partners: To ensure successful delivery.

- Service Providers: For payment processing, data analytics, and app hosting.

- Legal Authorities: If required by law or to protect our rights.

 

---

 

4. Your Data Rights

You have the right to:

 

- Access your personal information.

- Correct inaccuracies in your information.

- Request deletion of your data (subject to legal and contractual obligations).

- Opt out of promotional communications.

 

To exercise these rights, please contact us at [Insert Contact Email].

 

---

 

5. Data Security

We implement industry-standard measures to protect your data, including:

 

- Encryption of sensitive information.

- Secure storage of data on protected servers.

- Regular monitoring for potential security breaches.

 

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

 

---

 

6. Data Retention

We retain your personal information only as long as necessary to:

 

- Fulfill the purposes outlined in this Privacy Policy.

- Comply with legal requirements.

- Resolve disputes and enforce agreements.

 

---

 

7. Cookies and Tracking Technologies

Africaribana Go uses cookies and similar technologies to enhance your user experience. You can manage your cookie preferences through your device settings.

 

---

 

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies before providing your information.

 

---

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or email. Continued use of our services constitutes acceptance of the revised policy.

 

---

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

- Email: [email protected]

- Phone: (+1) 226-666-3829 

- Address:  342 Bismark Drive, Cambridge, Ontario, Canada, Zip Code: N1R5S3

 

Thank you for trusting Africaribana Go with your information. Your privacy is important to us.