Terms and condition
Africaribana Go Terms and Conditions
Effective Date: 2/1/2025
Welcome to Africaribana Go! By accessing or using our application and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
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1. Definitions
- "Africaribana Go" refers to our instant delivery app and services.
- "User" refers to any individual who accesses or uses Africaribana Go.
- "Vendor" refers to businesses or individuals selling products or services via Africaribana Go.
- "Delivery Partner" refers to individuals or entities providing delivery services for Africaribana Go.
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2. Use of the Service
1. Eligibility: You must be 18 years or older to use Africaribana Go. By using the app, you confirm that you meet this requirement.
2. Account Creation: You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login details.
3. Prohibited Activities:
- Misusing the app to engage in fraudulent activities.
- Violating any laws or regulations while using the app.
- Sharing account details or impersonating others.
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3. Orders and Payments
1. Placing Orders: Orders placed via Africaribana Go are subject to vendor availability.
2. Payment: Payments must be made at the time of placing the order. Africaribana Go accepts [insert payment methods].
3. Cancellations and Refunds: Once an order is confirmed, cancellations may not be possible. Refund requests are subject to our Refund Policy.
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4. Delivery
1. Delivery Timeframes: Estimated delivery times are provided but may vary due to unforeseen circumstances.
2. Delivery Fees: Delivery fees are calculated based on distance and order weight unless otherwise specified.
3. Failed Deliveries: If a delivery fails due to incorrect information or user absence, additional charges may apply for redelivery.
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5. Vendor Responsibilities
1. Vendors must ensure product quality, accurate descriptions, and timely updates on stock availability.
2. Vendors are solely responsible for the items sold, including packaging and preparation.
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6. User Responsibilities
1. Provide accurate information when placing orders.
2. Ensure availability to receive deliveries at the specified address.
3. Treat vendors, delivery partners, and Africaribana Go representatives with respect.
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7. Intellectual Property
All content on Africaribana Go, including logos, graphics, and text, is the property of Africaribana Go and protected by copyright laws. Unauthorized use is prohibited.
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8. Liability
1. Africaribana Go is a facilitator connecting users, vendors, and delivery partners. We are not liable for product quality, delays, or losses caused by third parties.
2. To the maximum extent permitted by law, Africaribana Go disclaims liability for any indirect, incidental, or consequential damages arising from the use of the app.
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9. Termination
Africaribana Go reserves the right to suspend or terminate user accounts for violations of these Terms and Conditions.
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10. Privacy
Your use of Africaribana Go is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
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11. Changes to Terms
Africaribana Go may modify these Terms and Conditions at any time. Users will be notified of changes through the app or email.
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12. Governing Law
These Terms and Conditions are governed by the laws of [Jurisdiction, e.g., Ontario, Canada].
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13. Contact Us
For any questions or concerns, please contact us at:
- Email: [email protected]
- Phone: (+1) 226-666-3829
- Address: 342 Bismark Drive, cambridge, ontario, canada, Zip Code: N1R5S3
Thank you for choosing Africaribana Go!